Effective Date: April, 2024

The following Privacy Policy governs the online information collection practices of Bonnie Lords, LCSW (“Company,” “we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the bonnielords.com (the “Site”), and the ways in which we use this information. This Privacy Policy applies primarily to information which we collect online.

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our Company collects information from all end users of our Internet services (the “Services”), including those who access some of our Services but do not have accounts (“Visitors”) and those who may purchase Products and/or pay a service fee to subscribe to the Service (“Members”).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. In an effort to comply with changes in technology, and the adoption of new regulations and laws, we may need to change our Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

Introduction

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have requested a consultation call using the acuity scheduling form. The Site collects personally identifying information from our users during online requests. Generally, this information includes name and e-mail address for registration or opt-in purposes and name, email address, phone number. All of this information is provided to us by you.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site, and web beacons, to access cookies, count users who visit the Site, the date and time of visits, the pages viewed, time spent on our site, websites visited before and after our site, IP addresses, or open HTML-formatted email messages.

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features; advertising that appear on the Site; and, making other offers available to you via email, direct mail or otherwise.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

The Site also may include links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

Personal Information Our Company Collects And How It Is Used

Introduction

Members may be asked to provide certain personal information when they request a consultation call, including name, email address, and phone number. The personal information collected from Members during the registration process (or at any other time) is used primarily to provide a customized experience while using our Contact page. Your information will never be disclosed, traded, licensed or sold to any third party. However, we may make limited disclosure of personal information under the specific circumstances described below.

The Types of Information We Collect and Store

Some of the information we may collect about you and store in connection with the provision and fulfillment of our services to you may include:

  • Name

  • Age

  • Email Address

  • Mailing Address

  • Telephone Number

How We Use Your Personal Information

The above personal information may be used for the following purposes:

  • To operate, improve, or promote our Service

  • To provide customer service or support

  • To contact you

Who Has Access to Your Data Within Organization

As a sole proprieter only Bonnie Lords, LCSW has access to your data is limited to those persons who require access in order to contact you upon request, and to respond to your inquiries.

Who We Share Your Data With Outside of Our Organization, and Why


We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.

Why We Store Information We Collect From You

We retain certain information that we collect from you while you are a member on the Site, and in certain cases where you have deleted your account, for the following reasons:

  • So you can use our Site;

  • To ensure that we do not communicate with you if you have asked us not to;

  • To better understand the traffic to our Site so that we can provide all members with the best possible experience;

  • To detect and prevent abuse of our Site, illegal activities and breaches of our Terms of Service; and

  • To comply with applicable legal, tax or accounting requirements.

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

Cookies and Tracking Tools

We use cookies to help you make using our website easier, such as:

  • To remember your country and language preferences

  • To deliver information that matches your interests

  • To help us understand our audience and traffic patterns

  • To let you automatically log into programs and parts of our site that require membership

  • To manage and present site info displayed on our website that will be specific to you

 

Privacy Policy